Estafeta - Sucursal Palacio Nezahualcoyotl - Nezahualcoyotl, Estado de Mexico

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About Estafeta

Estafeta is positioned as the leading parcel company in Mexico, standing out for offering reliable and efficient shipping solutions. With a consolidated experience of more than 45 years, its extensive distribution network and focus on personalized attention guarantee the safe and timely delivery of packages. Trust Estafeta to enjoy fast and secure shipping throughout Mexico. Discover why thousands of customers have chosen Estafeta as their reliable option to meet their shipping needs in Mexico

Featured Estafeta Services

Fast and reliable shipping: Discover Estafeta's outstanding services for efficient and optimized transportation

Fast shipping with Estafeta

Estafeta offers its customers in Mexico a fast and reliable shipping service through its extensive global transportation and logistics network





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Safe Shipping with Estafeta

Estafeta understands the importance of shipping security and guarantees the protection of packages at every stage of the process through rigorous protocols and advanced technology



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International shipping - Estafeta

Estafeta is the reliable solution for those who need to send packages from Mexico to anywhere in the world, thanks to its vast experience in customs and its extensive global network.




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Locate the Estafeta branch closest to you

The extensive network of Estafeta branches in cities such as Mexico City, Guadalajara, Monterrey, Tijuana and Puebla provides convenience and accessibility for shipping and receiving. Find your nearest Estafeta branch today!

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Frequently Asked Questions

How to do a search in Estafeta?

Tracking a shipment with Estafeta is easy and allows you to know the status and location of your package in real time. Here's how to do it:

1. Access the official Estafeta website or use its online tracking tool.
2. Enter the tracking or tracking number provided by Estafeta when sending your package. This unique number will identify your shipment.
3. Click the track button to get the results.

Estafeta will show you the updated information about your shipment, such as the current location of the package, the scanning points it has passed through and its estimated delivery date.

In addition to the online option, you can also track your shipment with Estafeta through their customer service. You can contact them at 00 55 52708300 and provide your package's tracking number for tracking information.

What is the phone number for Estafeta?

The telephone number for Estafeta is 00 55 52708300. You can contact them for information about their services, make inquiries, track shipments, or receive personalized assistance. Estafeta has a customer service team ready to help you with your logistics needs.

What are the coverage areas?

Estafeta's coverage areas are wide and cover an extensive service network in Mexico. Estafeta has a solid infrastructure that allows it to provide its courier and parcel services throughout the country. From major cities to rural areas, Estafeta strives to reach every corner of the country. With its extensive network of strategically located branches and distribution centers, Estafeta offers coverage in cities such as Mexico City, Guadalajara, Monterrey, Puebla, Cancun and many others. In addition, Estafeta also offers international services for those who require shipping outside of Mexico.

How to quote a shipment in Estafeta?

Quoting a shipment in Estafeta is quick and easy. Here's how to do it:

1. Access the official Estafeta website or use its online quote tool.
2. Enter the details of your shipment, such as the origin and destination, the dimensions of the package and its weight.
3. Select the additional services you want to include, such as optional insurance or guaranteed delivery.
4. Click the quote button to get the results.

Estafeta will provide you with a list of available shipping options, along with the costs associated with each one. You'll also be able to see the estimated delivery time for each service.

Remember that the accuracy of the quote depends on the information provided. It's important to measure and weigh your package accurately to get an appropriate quote.

In addition to the online quote, you can also contact the Estafeta customer service team for personalized assistance in quoting your shipment.

What services does Estafeta have?

Estafeta offers a wide range of courier and parcel services, both nationally and internationally. Some of the outstanding services are:

1. National Courier and Parcel Service: Estafeta offers shipping options with guaranteed schedules, such as next-day delivery and two-day delivery. It also provides ground and air services, to adapt to specific customer needs.

2. Complementary Services: Estafeta offers a variety of complementary services to improve the shipping experience, such as optional insurance, optional additional services and electronic messaging.

3. Air Cargo Services: Estafeta provides air cargo services both nationally and internationally, allowing for the efficient shipment of larger or heavier goods.

4. Freight Forwarding: Estafeta offers Freight Forwarding services, which involve comprehensive supply chain management and international shipping logistics.

5. Supply Chain: Estafeta offers Supply Chain solutions, ranging from warehousing and distribution to inventory management and reverse logistics.

6. Business Sectors: Estafeta specializes in providing services to various business sectors, such as commerce, finance, manufacturing, automotive, pharma, e-commerce and SMEs.

These are just a few of Estafeta's outstanding courier and parcel services. The company has a wide variety of options to meet the shipping needs of its customers.

What are the prohibited items for shipping through Estafeta?

Estafeta, as a parcel, establishes a list of prohibited products for both domestic and international shipments. Among the items that cannot be shipped are alcoholic beverages, liquids, perishable items, jewelry, money and valuables, glass in all their forms, counterfeit merchandise, pornographic material, merchandise of foreign origin without import documents, exotic animals, animal hides and hides, living or dead plants and animals, weapons and/or ammunition of any kind, explosives and compressed gases, equipment and/or accessories exclusive to the army, narcotic drugs and psychotropic substances, toxic laboratory samples, hazardous or specially handled, solvents and corrosives, flammable liquids and solids, magnetic or radioactive objects, oxidizing materials, toxic articles, irritating materials and infectious substances.

When shipping internationally through Estafeta, it's important to consider additional rules. In addition to the prohibited products mentioned above, it is necessary to comply with the Dangerous Goods Regulations. These regulations apply to certain items that may pose a risk during transportation, such as hazardous chemicals or flammable materials.

In addition, Estafeta prohibits the shipment of medicines, food and dietary supplements in international shipments. This is due to country-specific restrictions and regulations regarding the importation of these products. On the other hand, license plates cannot be sent internationally through Estafeta either.

In addition, it is important to note that international shipments with a value greater than $10,000 USD are also included in the list of prohibited products. These restrictions apply to ensure the safety and legality of international shipments.

It is essential to follow these rules and restrictions when using Estafeta's parcel services for international and domestic shipments, as non-compliance with regulations may result in legal problems or delivery delays.

What is Estafeta's Cash on Delivery (COD) service?

Estafeta's Cash on Delivery (COD) service is a convenient option for those who wish to receive cash payments upon delivery of their shipments. With this service, Estafeta allows the sender to charge the amount of the goods to the recipient at the time of delivery.

Generate one or thousands of shipments per month with WeShip

WeShip in 1 minute

Para crear una guía en WeShip, las empresas deben ingresar la información relevante sobre el envío y seleccionar el proveedor de envío deseado entre las opciones disponibles. Esto incluye la dirección de origen y destino, el peso y las dimensiones del paquete, y el tipo de producto que se está enviando. Una vez seleccionado el proveedor, se puede revisar y confirmar la información del envío, incluyendo la cotización recibida.
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